Q. Library Services during COVID-19 pandemic
Find answers to your questions about GSU Library services during the COVID-19 pandemic below:
Is the Library open?
For the safety of our users and staff, the physical library is closed and unavailable for use until further notice from the university. However, the library is accessible 24/7 through the library website, or as indicated below.
Can I still get help from a librarian?
Our librarians are working remotely and eager to help with your research needs! You can contact them via email or chat (look for the Live Chat button on our homepage). Live Chat is available Monday-Thursday: 10:00am -7:00pm, Friday: 11:00am-3:00pm.
For in-depth research help, contact the librarian for your major/discipline by finding them in this directory.
Does the library have online resources I can use from home?
GSU library has subscriptions to dozens of online databases containing hundreds of ebooks and millions of journal and newspaper articles, as well as collections of videos, images, maps, and more! You can search for these resources in our online catalog or search in specific databases, and as always you can email our librarians for help.
Can I check-out books or other physical library materials from GSU library or the I-Share libraries?
GSU students, faculty, and staff may check out GSU library or I-Share library materials by placing a request in the library catalog. If you are unable to place your request in the catalog, please use this request form.
Requested physical library materials will be shipped via UPS, and return postage will be included with the package so you can return the materials at no cost to you. If you have questions about this process, please email our interlibrary loan department at firstname.lastname@example.org.
How do I return GSU library or I-Share materials?
You may return GSU library or I-Share materials using one of the library drop boxes located outside of the Library or outside at the Main Entrance to GSU (D Building). Or you can mail them to us using the address on our Contact Us page.
When are my library materials due? Are there late fees?
GSU library and I-Share library materials have a set due-date of May 31, 2021. If you no longer need your materials, we encourage you to return them so they will be available for those who may need them.
We are waiving all late fines at this time due to the pandemic. However, we will continue to charge fees for lost materials.
Still have questions? Please contact us at Ask-the-Library. You will receive a response within 48 hours, Monday - Friday.